Welcome to Travel by Dawn, LLC. By purchasing a ticket, reserving a seat, or participating in any trip or event offered through Travel by Dawn, LLC (“the Company,” “we,” “our,” or “us”), you agree to the following Terms & Conditions. Please read them carefully, as they outline important rights, responsibilities, and policies related to your travel experience.
1. General Overview
Travel by Dawn, LLC provides bus trips, group travel experiences, and ticketed excursions to various destinations. These Terms & Conditions apply to all purchases made through travelbydawn.com, by phone, in person, or through any authorized representative.
2. Reservation & Payment
3. Cancellation & Refund Policy
Unless otherwise specified for a particular trip:
4. Trip Requirements & Customer Responsibilities
Customers must:
Travel by Dawn, LLC is not responsible for:
5. Safety & Conduct
For the safety and comfort of all passengers, Travel by Dawn, LLC may remove or refuse service to any individual who:
6. Right to Refuse Service
Travel by Dawn, LLC reserves the right to refuse service, admission, or ticket sales to any customer for any reason not prohibited by law. This includes, but is not limited to, safety concerns, disruptive conduct, or violations of company policies. This right will always be exercised in accordance with all applicable federal, state, and local laws, including the Americans with Disabilities Act (ADA) and civil rights protections.
7. Non‑Discrimination Policy
Travel by Dawn, LLC is committed to providing an inclusive and welcoming environment for all customers.
We do not discriminate on the basis of:
8. ADA & Special Needs Accommodations
Customers with disabilities or special needs are encouraged to contact us prior to booking so we can assist with accommodations. While we strive to meet all reasonable requests, certain trips or venues may have physical or logistical limitations beyond our control.
9. Limitation of Liability
Travel by Dawn, LLC is not liable for:
10. Photography & Media Use
By participating in a trip, customers grant Travel by Dawn, LLC permission to use photographs or videos taken during the event for promotional purposes unless a written request for exclusion is submitted prior to the trip.
11. Website Use & Content
All content on travelbydawn.com—including text, images, logos, and trip descriptions—is the property of Travel by Dawn, LLC and may not be reproduced without permission.
12. Changes to Terms & Conditions
Travel by Dawn, LLC may update these Terms & Conditions at any time. Continued use of the website or participation in trips constitutes acceptance of any updated terms.
13. Contact Information
For questions, accommodations, or policy clarification, please contact:
Travel by Dawn, LLC
Email: [email protected]
Phone: (231) 343-3424 or (231) 788-2323
Website: travelbydawn.com
1. General Overview
Travel by Dawn, LLC provides bus trips, group travel experiences, and ticketed excursions to various destinations. These Terms & Conditions apply to all purchases made through travelbydawn.com, by phone, in person, or through any authorized representative.
2. Reservation & Payment
- All reservations must be paid in full at the time of booking unless otherwise stated.
- Prices, itineraries, and availability are subject to change without notice.
- Travel by Dawn, LLC is not responsible for typographical errors, website glitches, or pricing inaccuracies.
3. Cancellation & Refund Policy
Unless otherwise specified for a particular trip:
- Cancellations made by the customer are non‑refundable.
- If Travel by Dawn, LLC cancels a trip due to weather, safety concerns, or operational issues, customers may receive a refund or credit toward a future trip.
- No refunds will be issued for no‑shows, late arrivals, or missed departures.
4. Trip Requirements & Customer Responsibilities
Customers must:
- Arrive at the designated pickup location 15 minutes before scheduled time.
- Follow all instructions provided by Travel by Dawn, LLC staff.
- Conduct themselves in a respectful and safe manner.
- Comply with all venue, transportation, and destination rules.
Travel by Dawn, LLC is not responsible for:
- Lost or stolen items
- Personal injuries resulting from customer negligence
- Changes in itinerary due to weather, traffic, or unforeseen circumstances
5. Safety & Conduct
For the safety and comfort of all passengers, Travel by Dawn, LLC may remove or refuse service to any individual who:
- Engages in disruptive, unsafe, or abusive behavior
- Appears intoxicated or under the influence
- Violates trip rules or staff instructions
- Poses a risk to themselves or others
6. Right to Refuse Service
Travel by Dawn, LLC reserves the right to refuse service, admission, or ticket sales to any customer for any reason not prohibited by law. This includes, but is not limited to, safety concerns, disruptive conduct, or violations of company policies. This right will always be exercised in accordance with all applicable federal, state, and local laws, including the Americans with Disabilities Act (ADA) and civil rights protections.
7. Non‑Discrimination Policy
Travel by Dawn, LLC is committed to providing an inclusive and welcoming environment for all customers.
We do not discriminate on the basis of:
- Disability
- Race
- Color
- Religion
- National origin
- Age
- Sex
- Gender identity
- Sexual orientation
- Veteran status
- Any other characteristic protected by law
8. ADA & Special Needs Accommodations
Customers with disabilities or special needs are encouraged to contact us prior to booking so we can assist with accommodations. While we strive to meet all reasonable requests, certain trips or venues may have physical or logistical limitations beyond our control.
9. Limitation of Liability
Travel by Dawn, LLC is not liable for:
- Acts of third‑party vendors, venues, or transportation providers
- Delays caused by weather, traffic, or mechanical issues
- Injuries or damages resulting from customer actions or failure to follow instructions
10. Photography & Media Use
By participating in a trip, customers grant Travel by Dawn, LLC permission to use photographs or videos taken during the event for promotional purposes unless a written request for exclusion is submitted prior to the trip.
11. Website Use & Content
All content on travelbydawn.com—including text, images, logos, and trip descriptions—is the property of Travel by Dawn, LLC and may not be reproduced without permission.
12. Changes to Terms & Conditions
Travel by Dawn, LLC may update these Terms & Conditions at any time. Continued use of the website or participation in trips constitutes acceptance of any updated terms.
13. Contact Information
For questions, accommodations, or policy clarification, please contact:
Travel by Dawn, LLC
Email: [email protected]
Phone: (231) 343-3424 or (231) 788-2323
Website: travelbydawn.com
